FAQs

Frequently Asked Questions (FAQ) | Romzan™

Welcome to the Romzan™ Help Center — your go-to place for quick answers about our fashion collections, ordering process, and store policies. Whether you’re curious about fabric quality, shipping times, or styling advice, we’ve got you covered.

1. What kind of products does Romzan™ offer?
We currently specialize in Pakistani women’s dresses, including formal wear, casual styles, and festive outfits. In the future, we’ll expand to men’s clothing, beauty products, and a variety of lifestyle items.

2. What sizes are available?
Our sizing varies by collection, but most items are available in Small, Medium, Large, and Extra Large. Detailed size charts are available on each product page to help you choose the perfect fit.

3. What fabrics do you use?
We source high-quality fabrics such as chiffon, lawn, cotton, and silk blends. Each product page includes a fabric description to ensure transparency and comfort.

4. How long does shipping take within the U.S.?
Most U.S. orders are delivered within 5–7 business days after processing.

5. Do you ship internationally?
Not at the moment. We currently ship only within the United States but plan to expand internationally soon.

6. What is your return or exchange policy?
We’re finalizing our detailed return and exchange policy to ensure transparency. For now, please contact us directly if you have any issues with your order.

7. Can I request custom stitching or alterations?
Currently, we do not offer custom stitching. All our dresses are ready-to-wear, but we may introduce tailoring services in the future.

8. Are your products authentic Pakistani designs?
Yes! All our designs are authentically inspired by Pakistani fashion, blending traditional elements with modern trends.

9. How should I care for my Romzan™ outfits?
We recommend dry cleaning or gentle hand washing for most items. Always check the product page for specific care instructions.

10. Can I track my order?
Yes. Once your order ships, you’ll receive an email with a tracking link.

11. Do you offer discounts or promotions?
Yes! We offer seasonal sales, new collection offers, and exclusive discounts for our social media followers. Follow us on Instagram, TikTok, and Facebook to stay updated.

Still have questions?
📧 Email: hello@romzan.com
📞 Call or Text: (347) 445-0590

Romzan™ — Where Tradition Meets Modern Elegance.